Unlock instant insight from your feedback.

Keatext helps you easily build a 360-degree view of your customer feedback and prioritize where to improve customer experience.

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Choose your action plan.

Take advantage of our AI-powered text analytics in every plan – and more advanced features, support, and customization at the Pro and Enterprise level.

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Analyze feedback 98% faster.

Our platform is ready to go without any setup. Upload or integrate your data, and Keatext delivers insights in minutes.

Keatext fits seamlessly into your existing process, with over 400 integrations like Zendesk, Intercom, and Surveymonkey.

Integrate with your current workflow.

Build and share reports quickly and easily.

With a fully interactive dashboard, build and save reports as you go to easily share insights across your organization.

See our platform in action

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PRO

$899/mo

2 sources
3 users
Up to 30,000 rows per year
Choice of 1 connector
In-app chat support
Advanced visualizations

BASIC

$499/mo

1 source
1 user
Up to 10,000 rows per year
In-app chat support

ENTERPRISE

Unlimited sources
Unlimited users
>30,000 rows
Choice of connectors
Dedicated account manager
Advanced visualizations
Custom dashboards

Custom

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Made to support your analysis and reporting workflow.

Understand what drives NPS in surveys, star ratings in reviews, or problems in support tickets - all in one platform.

We've analyzed millions of comments for our clients, including:

Charts and metrics give you a 360-degree view of your feedback.

Prioritize where to improve customer experience right away with our customizable dashboard.

Integrations process and analyze your data in real time.

Connect your CRM, help desk, or survey platform directly to Keatext to streamline your time to insights.

Start your free trial

“When customers are shopping in-store or on-site, they need information right now, not a week from now. Helping our customers make real-time purchase decisions has increased COOLA.com conversion rates by 40%.”

- Chris Gast, VP of CX

“Even reading through a few hundred ratings and reviews to see what jumps out takes a lot of time that we don’t have. Instead of 8 hours to parse the details of the data in 6,000 reviews, it takes me 10 minutes using Keatext.”

- Alisha Manion, Account Manager

Our customer feedback is gold to us, too.

Ready to improve your customer experience?