Your most impactful improvements start here.

With recommendations powered by AI, take decisions that make the most impact on your customer journey.

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Take advantage of our AI-powered text analytics in every plan – and more advanced features, support, and customization at the Pro and Enterprise level.

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Bring forward decisions with impact

Zero in on opportunities to increase ROI. Take AI-driven actions that impact NPS, star ratings, or time to resolution across your customer journey.

Trusted by brands like these to be more customer-centric

Chris Gast

VP of Customer Experience

Helping our customers make real-time purchase decisions has increased conversion rates by as much as 40%.

How our clients get ROI from Keatext ✅

Your most impactful improvements start here.

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ENTERPRISE

Advanced sentiment/intent analysis
Tagging & coding capabilities
Multilingual analysis
Integrations (add-on)
Statistical analysis module
Dedicated client success manager
Dedicated information scientist
Dashboard builder module
Alerts & notifications
Web scraping of reviews (add-on)

Custom

PRO

$899/mo

Up to 20,000 records per year
Advanced sentiment/intent analysis
Tagging & coding capabilities
Multilingual analysis
Integrations (add-on)
Statistical analysis module
Dedicated client success manager

$499/mo

Up to 10,000 records per year
Advanced sentiment/intent analysis
Tagging & coding capabilities

BASIC

Build a complete view of what drives NPS in surveys, star ratings in reviews, or problems in support tickets. Analyze every channel in one platform.

Monitor every stage of the customer journey

Automate how you generate customer intelligence

Uncover customer insights you can act on without any heavy lifting. Prioritize the issues and root causes of negative sentiment.

Try Keatext's sentiment analysis platform for free and upload your own data for personalized insights.

Reviews

Identify the root causes of negative reviews

Ways to use Keatext

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Surveys

Understand what drives NPS and CSAT scores

Tickets

Improve time to resolution and reduce churn

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Alisha Manion

Account Manager

Reading reviews takes time we don't have. Instead of 8 hours to parse 6000 reviews, it takes me 10 minutes using Keatext.

Myshka Sansoin

Global Customer Advocate

Before Keatext, we didn’t have a method of putting feedback together to get a 360º view of what customers were telling us.

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AI-powered text analytics for customer feedback

Integrate seamlessly with 400+ apps

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Enterprise level

Keatext's advanced analytics are trusted by teams at enterprise organizations.