Try Keatext free

What's New

Instant insights extracted from your customer feedback


Text analysis using state of the art, industry-agnostic AI


Recommendations with measurable impact on satisfaction


Ready-to-share reports built for you automatically


Get up and running in minutes without training any models

No setup

Get recommendations for what needs your attention

Quickly identify issues, root causes of detractors, and strengths that create promoters. Prioritize where to focus first to make an impact on your customer journey.

Instantly sense the pulse of your customers with customizable and shareable dashboards that highlight issues to address and alert you to trends.

Pinpoint blind spots in your customer journey

Share ready-made reports with your team and manager

Get a ready-to-share executive summary that captures the top issues in your feedback and recommends how to address them in GPT-generated natural language.

Try Keatext freeTry Keatext freeTry Keatext free

Support for your day-to-day work as an analyst


Identify the root causes of bad reviews


Understand what drives NPS and CSAT scores


Improve time to resolution and reduce churn

Analyze all your customer feedback sources

Stay connected to your current platform

Try Keatext free

Chris Gast

VP of Customer Experience

Gaining a clear understanding of the actual root cause of a problem is a game-changer for our customer journey.

Customer Success Stories

Cyrine Ben Ncib

Marketing Specialist

Keatext was the methodology that was missing to give us the opportunity to go deeper in the data and the insights.

Myshka Sansoin

Global Customer Advocate

Before Keatext, we didn’t have a method of putting feedback together to get a 360º view of what customers were telling us.

5605 ave de Gaspé suite 108
Montreal QC H2T 2A4


© 2023 Keatext, Inc. All rights reserved.

Get started with Keatext

Sign up with your work email to explore Keatext with an interactive demo playground.

Easily Analyze and Report on Your Customer Experience

Keatext is a CX platform designed to take all the manual work out of your hands - from analyzing feedback, to building reports, to crafting effective solutions to customer issues.

Try Keatext free